Terms of Service

HELD Shapewear

Last updated: 15 June 2025

Welcome to HELD Shapewear. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our site or purchasing from us, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. About HELD Shapewear

HELD Shapewear provides coffee-related products and accessories through our online store. Any reference to “we”, “us”, or “our” refers to HELD Shapewear.

2. Eligibility

By using this website, you confirm that:

  • You are at least the age of majority in your place of residence, or

  • You have consent from a parent or legal guardian

3. Products & Services

  • All products are subject to availability.

  • We reserve the right to modify or discontinue any product without prior notice.

  • Product images are for illustration purposes only; actual products may vary slightly.

4. Pricing & Payments

  • All prices are listed in the applicable currency and are subject to change without notice.

  • We reserve the right to correct pricing errors at any time.

  • Payments must be completed in full before orders are processed.

5. Orders & Acceptance

  • Placing an order does not guarantee acceptance.

  • We reserve the right to cancel or refuse any order for reasons including but not limited to stock availability, pricing errors, or suspected fraud.

  • If an order is cancelled after payment, a refund will be issued accordingly.

6. Shipping & Delivery

  • Delivery timelines are estimates and may vary.

  • HELD Shapewear is not responsible for delays caused by couriers, customs, or unforeseen circumstances.

  • Risk of loss passes to the customer upon delivery.

7. Returns & Refunds

  • Returns and refunds are subject to our Return & Refund Policy, which forms part of these Terms.

  • Products must be returned in unused and original condition unless stated otherwise.

  • Certain items may be non-refundable, including used consumables.

8. Intellectual Property

All content on this website—including text, images, logos, product designs, and branding—is the property of HELD Shapewear and may not be copied, reproduced, or used without prior written permission.

9. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to systems or data

  • Copy, scrape, or exploit website content for commercial purposes

  • Upload or transmit malicious code

10. Disclaimer of Warranties

Our products and services are provided “as is” and “as available”.

HELD Shapewear makes no guarantees that the website will be uninterrupted, error-free, or secure.

To the fullest extent permitted by law, we disclaim all warranties, express or implied.

11. Limitation of Liability

HELD Shapewear shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website, including but not limited to loss of profits or data.

12. Indemnification

You agree to indemnify and hold harmless HELD Shapewear from any claims, damages, or expenses arising from your breach of these Terms or misuse of our services.

13. Third-Party Services

Our website may include links or integrations with third-party services. HELD Shapewear is not responsible for the content, policies, or practices of these third parties.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of Malaysia, without regard to conflict of law principles.

15. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

16. Contact Information

For questions regarding these Terms, please contact us at:
support@heldshapewear.com